Technology Leader

JRSteele

Technology Leader · 20+ Years

Problem solver who uses technology to get things done. 20+ years of building systems, leading teams, and delivering outcomes. Systems thinker who leads with clarity.

justin@jrsteele.com · Get in touch · Florida, USA

What's shaped how I think

Books I'd hand to any engineer, engineering leader, or executive.

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Eliyahu M. Goldratt

The book that rewired how I see every system I've ever worked in. Find the one constraint limiting throughput and focus everything there. I've never walked into a performance problem since without asking "what's the actual constraint here?"

Donald G. Reinertsen

The most rigorous treatment of why queues, batch sizes, and cycle times matter in knowledge work. If you've ever wondered why your team is busy but nothing ships, this book explains the math behind it.

Brian Fitzpatrick & Ben Collins-Sussman

Most technical problems are people problems in disguise. Honest about the human dynamics of building and working in teams — ego, communication, trust, conflict.

David J. Anderson

Kanban done right is a system for making work visible, limiting overload, and letting flow happen naturally. Done wrong it's just another task board. This book is the difference.

Tom DeMarco

Organizations optimized for 100% efficiency are actually the least capable of change, learning, or innovation. Every engineering manager running people at full capacity should read this.

Tom DeMarco & Timothy Lister

The definitive book on why software projects really fail — and it's almost never the technology. The human environment around the work matters more than any tool or process.

Steve Krug

The shortest path between a user and what they're trying to do is always the right path. Applies everywhere — software, API design, system interfaces. If someone needs a manual to use it, it isn't finished.

Lex Sisney

Every organization is a system, and systems behave predictably when you understand the forces acting on them. Useful for any engineer who wants to understand why the org around them works the way it does.

What I actually use
and genuinely recommend

Products I've used, tested, and would buy again. Honest takes, no fluff.

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Headset
Yealink WH64
DECT & Bluetooth Wireless Mono Headset

I have tried a lot of headsets working from home. Bluetooth ones constantly fight with walls and interference. The WH64 uses DECT, which is a completely different story. I can walk half a block from my house with buildings and obstructions in between and it still transmits clearly. The noise cancelling mic is exceptional: background noise that would normally bleed into calls just disappears. Muting is simple too. Push the red button on the boom or raise the boom almost vertical. Everyone who works remotely should have one of these.

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Busylight
Yealink BLT60
Busylight — compatible with WH64

Solves a problem every remote worker with a family knows well. The light tells your household at a glance whether you are on a call: no more kids walking in mid-meeting or a conversation starting that you cannot finish. The WH64 does have a status light on the outside of the earpiece, but it is smaller and not visible from all angles. The BLT60 sits on your desk and is impossible to miss. Simple, obvious, and genuinely useful.

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Office
Office Chair Caster Wheels
2-Inch Heavy Duty Replacement Casters (Set of 5)

Regular chair caster wheels are terrible. These are not. They roll smoothly on carpet, rugs, and hard floors without catching, dragging, or scratching. Simple upgrade, immediate difference. Replace your chair wheels before you replace your chair — and before you need to replace damaged flooring.

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Webcam
Logitech C920e
HD 1080p Webcam with Mic

I know what you are thinking: my laptop already has a webcam. Here is why that one is not good enough.

Laptop webcams are sometimes placed near the bottom of the screen, which means people on calls are looking up your nose. If you have a multi-monitor setup, your laptop screen is probably off to the side — so during calls you are either cranking your neck to face the camera (often just a tiny unmarked pinhole that blends right into the bezel), angling your screen to get your face in the right position which makes it difficult to read and messes with your setup, or giving everyone a view of the side of your face.

The C920e sits on top of your main display. Eye level, centered, easy to reposition. Need to show something physical in a meeting? Pick up the webcam and point it. Picking up and swinging a laptop around is cumbersome and awkward. And if your setup does not use your laptop display at all, you can keep it closed — you do not need it open for the webcam.

The built-in mic is also significantly better than what most laptops ship with. And it comes with a privacy cover — so if you accidentally turn your camera on when you did not mean to, it is not a big deal.

One more use case worth mentioning: online proctored certification exams through services like Pearson VUE OnVue require you to show your workspace and entire room before starting. A flexible external webcam makes that process far less painful. I used this exact setup for both my AWS Certified Solutions Architect and AWS Certified Developer exams.

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Networking
TP-Link ER605
Wired Gigabit VPN Router with Multi-WAN Failover

I work from home and my income depends on a reliable internet connection. My main provider is CenturyLink fiber: gig speeds, handles every device in the house including heavy streaming with no issues. But in my area the fiber lines get cut by construction crews at least once or twice a year, and when they go down the entire area goes with them. Outages can last up to 24 hours and there is nowhere nearby to work around it.

My backup is a mobile Starlink plan. Slower than fiber but solid enough for meetings and work. The ER605 ties it all together: by default everything routes through CenturyLink. If CenturyLink goes down it automatically fails over to Starlink. I don't have to do anything.

A few hundred dollars in equipment and $50 a month to protect a six figure income is one of the easiest cost-benefit decisions I have ever made. I am a firm believer in contingency planning. If you work from home and your livelihood depends on connectivity, you need a redundancy plan. This router makes it simple.

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Get in touch

Location
Florida, USA

BS Computer Science, University of Wisconsin–La Crosse.